Business Process Outsourcing
Business Process Outsourcing
Business process outsourcing (BPO) is the outsourcing of some repetitive non-core or core business processes to a third-party service provider in order to cut costs and improve service quality. Partners @HS Biz Advisory, now has 20 years of experience in various information processing services. Our BPO service covers source data entry/processing, back office support, contact centre, and comprehensive business personnel dispatch, etc. To fulfil our quality objective of “meeting customer requirements, enhancing process management, and achieving continuous improvement”, we were the first in the industry to obtain certification in the ISO 9001:2000 quality management system, and thus further improved the quality of our operations to provide effective support for customer service, with 99.997% accuracy guaranteed. ISO 27001:2005 and the personal information protection assessment (PIPA) provide our customers and third parties with assurances that our information security management system can meet the specified standards under contractual conditions.
Following the principle of “more correct, more prompt, and more secure”, we provide the most suitable BPO service for our customers based on our technologies and rich practical experience.
BPO Service Offerings
- Data processing (entry/cleaning)
- Service details
- Service Capabilities and Key Benefits
- Site support
- Guaranteed support system in Japan
- Rich Experience & Customer Values
High quality project delivery: relying on our comprehensive quality management system and project management system, considerable experience in project delivery, and a specialized team composed of the first-class experts who provide development and application solutions for projects, CSI Interfusion Inc. can quickly and efficiently fulfil the project delivery objectives and ensure high quality project delivery.
E2E full-process cost reduction: CSI Interfusion Inc. has an E2E project delivery management system, and can consider client costs from an E2E angle, thus providing the best total solutions for our clients.
Future-oriented expansibility: over many years, CSI Interfusion Inc. has accumulated and used the latest technologies and tools in outsourcing project delivery practices, and developed a powerful expansible architecture. When the lifecycle of a project changes, the solution provided by CSI Interfusion Inc. can fully protect the client’s key investments due to the solution’s flexible future-oriented expandability and fast, convenient upgrade capabilities.
